Privacy Policy
Last updated: April 18, 2025
Epesaloans ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website.
This policy is prepared in accordance with the Constitution of Kenya (2010) and the Data Protection Act, 2019. By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information depending on how you interact with our website.
1.1 Personal Information
Personal information refers to data that can be used to identify you as an individual. We only collect personal information when you voluntarily provide it, such as when you:
- Contact us via a contact form or email
- Submit feedback or inquiries
- Subscribe to updates or newsletters (if applicable)
This information may include your name, email address, phone number, or other details you choose to provide. We do not require users to submit sensitive personal data to access our content.
1.2 Non-Personal & Usage Information
We automatically collect certain non-personal information when you visit our website. This data helps us understand how visitors use our site and improve user experience.
Such information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website addresses
2. Cookies & Tracking Technologies
Epesaloans uses cookies and similar tracking technologies to enhance website functionality, analyse traffic, and personalise content.
Cookies are small text files stored on your device that help us recognise repeat visitors and understand user preferences.
You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.
3. Google AdSense & Third-Party Advertising
We may use Google AdSense or other third-party advertising services to display advertisements on our website.
Google and its partners may use cookies, including the DoubleClick cookie, to serve ads based on users’ visits to this and other websites.
Users may opt out of personalised advertising by visiting Google’s Ads Settings. Alternatively, you can learn more about how Google manages data in advertising products.
4. How We Use Your Information
We use collected information for the following purposes:
- To operate and maintain our website
- To improve content quality and user experience
- To respond to user inquiries and feedback
- To analyse usage trends and site performance
- To comply with legal and regulatory requirements
We do not sell, rent, or trade users’ personal information to third parties.
5. Data Sharing & Disclosure
We may share limited information with trusted service providers who assist in operating our website, such as analytics or hosting services, provided they agree to keep information confidential.
We may also disclose information if required to do so by law or in response to valid legal requests by public authorities.
6. Data Security
We implement reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect user data, we cannot guarantee absolute security.
7. Your Data Protection Rights
Under the Data Protection Act, 2019, you have the right to:
- Access personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain data processing activities
To exercise any of these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites, including lenders and financial service providers. We are not responsible for the privacy practices or content of external sites.
We encourage users to review the privacy policies of any third-party websites they visit.
9. Children’s Information
Epesaloans does not knowingly collect personal information from individuals under the age of 18. If you believe that a child has provided personal information on our website, please contact us and we will take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or website practices. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have any questions about this Privacy Policy, data practices, or your rights, please contact us via our Contact Us page.